![]() Follow the onscreen instructions to apply the update Once the files have been extracted, navigate to your "C:/TEMP" folder and locate and run the "DXSETUP.exe" file inside Once downloaded, run the downloaded file from your Desktop and extract the compressed files into your "C:/TEMP" folder Download the latest DirectX 9 update from the following link to your Windows Desktop: Please update your DirectX 9 components by doing the following Updating this version will not overwrite or downgrade your current DirectX 11 installation (if this exists on your computer) - it will only update the DirectX 9 components. Phoenix (among many other programs) uses DirectX 9 as this is the most compatible version, and even if you have DirectX 11 installed, Microsoft are still issuing regular updates to DirectX 9. Step 2: Fixed the source error by installing DirectX 9 (via Microsoft) and following the following Phoenix instructions: Step 1: Uninstall my dvd installed Phoenix 3 I’m now up and running using Phoenix 5.5.Įnjoy!!! I don’t claim to be an installation expert, but the above worked for me and I haven’t seen any computer related consequences. After numerous other correction attempts the following steps are what worked for me, as directed by Phoenix support. ![]() My attempts to install and run Phoenix on a new Windows 10 (and DirectX 12) computer, resulted in getting an error message “missing file, X3Daudio1_7.dll” and of course Phoenix would not start.
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